Returns & Refund Policy
Made to Order
Each garment is printed on demand especially for you. Because of this, we accept returns and exchanges only in the cases listed below.
Damaged or Defective Items
If your order arrives damaged, misprinted, or defective, contact us within 48 hours of delivery with photos of the product and packaging. We will offer a free replacement or a full refund.
Wrong Item or Size Received
If we shipped the wrong product or size (different from what you ordered), we will replace it at no cost to you.
Size Exchanges
Selected the wrong size? Contact us within 48 hours of delivery. Exchanges are subject to the product being unworn, unwashed, and with tags intact. Reverse shipping may be chargeable.
Refund Timeline
Approved refunds are processed to the original payment method within 5–7 business days. For partial COD orders, the online-paid amount is refunded and the order is cancelled.
How to Raise a Request
Email support@mokshavastra.com with your order number, issue description, and photos. We respond within 24–48 hours.
